Slide Testimonials

Angie Walton, Tewkesbury

Hi, I would like to say a big thank you for a professional, speedy and friendly service. Great advice, love the new washing machine. Very speedy repairs on our dishwasher too.
Thanks again. Kind regards, Angie Walton

Elizabeth Lloyd, Exeter

I would like to feedback the excellent assistance I have had from your engineer who has rung me to keep me informed of all repairs needed and progress made. Living in Exeter, it has been great to have someone so helpful at the end of the line who has dealt with me and the students living in the house.
I would not hesitate to use your services again in the future. Kind regards, Elizabeth Lloyd.

Brian Thompson, Benhall, Gloucester

A big pat on the back for Andy at 1st Call Appliances. We were let down by another company after waiting nearly a week to get a part for our cooker. We called 1st Call Appliances and Andy turned up the next morning and it was fixed within an hour!! Great service and would highly recommend. All the best, Brian Thompson

Mark Burrows, West End Parade, Gloucester

Hi Andy, just wanted to say thanks for the free visit the other day. Thanks to your last engineer report, they’ve agreed to a free replacement. I’ll certainly recommend your company to friends and family and if you like I’ll add a recommendation to our work intranet site? Thanks for great service! Mark.

Joanne S Tenant to Letting Agent

Hi Guys, Sorry – meant to write last week – but a nice man called Andy  came on Thursday to fix the washing machine. He was very efficient – even had the part that needed replacement in his van (unlike the folks that came for the plumbing!). He was very nice and polite and the machine now works perfectly. Thank you! Joanne

Martin & Co Letting Agents Cheltenham

Hi Nick and Andy, I Just wanted say ‘thank you’ for all your services and hard work over the last year and a half. As a property manager in a very busy lettings office, it is vital that our contractors:- Respond within 24 hrs to a worksheet; Communicate clearly and politely with the tenants to agree access; Communicate fully and honestly with me regarding the problems and likely costs; Invoice as soon as the job is complete; Always try to repair a problem rather than replace with new (or give up). At 1st Call Appliances, you cover all these points handsomely and compliment our professionalism very well. I look forward to many more years of exceptional service and to building on our relationship in the future. Kind Regards, Alex, Alex Buser, Martin & Co (Cheltenham)

Russell Hurst, London

“I am landlord in Cheltenham and have recently utilised the services of 1stCall Appliances and found the service exceptional. My initial request was for a repair to an old  machine, however when it was evident that it would be more cost efficient to procure a new one they took the imitative in sourcing this for me at a  competitive price. They completely removed the stress from the situation and  managed the whole process including removal of the old machine, dealing with my  tenants and installing the new one.” Russell Hurst

Christine J, Tewkesbury

“I’ve used 1st Call Appliances numerous times for appliance repairs & installation – I would recommend them to anyone. They always seem to fit me in promptly and get the repair done quickly. They are friendly and professional and very useful if you just need some advice. Don’t be tempted to get a new machine – check with this company first – I’ve saved a lot of money! Christine

Erik Burger, Homelands B&B

We have called on 1st Call Appliances several times recently to help us solve issues with our dish-washer in our busy B&B. 1st Call Appliances offers an excellent service with appointments kept on time, knowledgeable and very pleasant and tidy working engineers, and a clear and fair pricing system. What we liked in particular is that if they cannot solve your problem (which is not often), they will not charge you for their call-out. Erik Burger, Homelands Bed and Breakfast, Woodmancote, Cheltenham.

Hallam & Co Letting Agents Cheltenham

We have used 1st Call Appliances for some time now to look after our landlords appliances, and we find 1st Call Appliances to be polite, professional, and helpful at all times. Communication and speed is always the most important things to us and the tenants, Nick & Andy always deliver an informative and reliable service. I would strongly recommend 1st Call Appliances to anybody looking for a good quality repair or if you are purchasing a new appliance.

Shelly J , Cheltenham

I used 1st Call Appliances recently to purchase a re-conditioned Bosch washing machine. I found the service from 1st Call Appliances to be professional and efficient. A good quality appliance and a good price!

Sharon Jarvis,

Our washer/dryer stopped working in our holiday cottage in the Cotswolds and with guests staying who wanted to use it, we phoned around to try to get someone out ASAP. After a couple of calls, we came across 1st Call Appliances on Google and it was a breath of fresh air to have someone who responded so quickly, efficiently and cost effectively. I could not recommend the service 1st Call Appliances offer more highly, from the phone call through to fixing the item (and also the fair price!). I will certainly be calling them first in future when any of my items break down or need replacing (so reassuring to know that if they could not have fixed the item they could have replaced it, taking the problem and headache of organisation away from me!).  A great company to do business with and one who clearly pride themselves on excellent customer service – many thanks